Click to expand the Display adapters device manager category.Ĭlick on the Microsoft Basic Display Adapter.Ĭlick on the driver tab. There are no W10, 8.1 or W8 drivers for the Intel graphics adapter your notebook has, which is why the generic Microsoft Basic Display Adapter driver was installed, and yes, that is why you can't do anything such as change the resolution or connect to external displays.ĭownload, save, and unzip the latest zip file version of the graphics driver for your notebook's configuration.ĭon't run the setup application within the file folder. Your notebook is not supported for W10, and as the newer releases roll out, sometimes things that used to work in the older versions of W10 won't work on the newer releases. I have zipped up and attached below the Microsoft utility you can use to transfer the W10 ISO file to a DVD or USB flash drive so that it is bootable. Hopefully it will automatically install the graphics driver and then you can click on the Update now button on the Microsoft media creation tool link and update to 1903 and keep the Intel driver.

This is the link you want to download the tool to access the W10 ISO files. This site has access to the Microsoft tech bench and all of the W10 versions ever released.ĭownload one of the older release ISO files.maybe the first or second release. Here is what I suggest.clean install an older version of W10 and then update to the newest version and perhaps it will carry over the driver and not assign it as a Microsoft Basic display adapter. So.what that means is the latest build of W10 does not include driver support for that hardware ID, and it isn't going to let us trick it into installing the W7 driver. That ID was one of the two supported by the driver.

Microsoft basic display adapter fix